Smarter Supply

Amy Gooding

Happy Fall & Go Colts! 🏈🍂

​

Over the next couple of weeks, we’ll be kicking off another round of our H&S Vending Training Certification.

​

The goal of the certification isn’t to turn everyone into a vending technician. It’s to give our Sales Reps and Delivery Drivers a better understanding of our vending equipment, some basic troubleshooting, what to look for when something isn’t working, and when to get the Vending team involved.

​

As our vending business continues to grow, more H&S employees are coming into contact with vending equipment at our customer locations. Whether you're in Sales, making a delivery, or onsite when a customer has a question, having a basic understanding of our vending programs can make a big difference.

​

That’s why we have the yearly H&S Vending Training Certification.

​

What Will You Learn?

​

Know the Equipment
Become familiar with the different types of vending equipment you may see at our customer locations.

​

Know What to Look For
Learn some of the common issues that can occur and what information is helpful when reporting a problem.

​

Know the Basics
There may be a few simple things you can check before a service call is needed.

​

Know When to Call Us
We don't expect you to fix the machine! The certification will help you know when it's time to get the Vending team involved and what information we need to help get the customer back up and running.

​

Why Are We Doing It?

The more we know about the services H&S provides, the better we can support each other and our customers. A little knowledge in the field can help us communicate better, troubleshoot faster, and get an issue to the right person the first time.

​

Keep an eye out for the H&S Vending Training Certification coming soon!